1. Introduction
At Iron Genix, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information when you interact with our website:
Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
Account Information: Login credentials and order history (if you create an account).
Device Data: IP address, browser type, device type, and pages visited.
Cookies & Tracking Technologies: To enhance user experience and for analytics (see “Cookies” section below).
3. How We Use Your Information
We use your data to:
Process and fulfill your orders
Send order confirmations and shipping updates
Respond to customer service requests
Provide support and recommendations
Improve website performance and customer experience
Send promotional offers or updates (if you opt-in)
4. Sharing of Information
We do not sell or rent your personal information. We may share data with:
Trusted third-party service providers for payment processing, shipping, and email services
Legal authorities when required to comply with UK laws and regulations
Analytics tools to understand user behavior and improve the site
5. Data Security
We implement strong security measures to protect your information, including SSL encryption, firewalls, and secure payment gateways. While we do our best, no online transmission is 100% secure.
6. Cookies
We use cookies to remember your preferences, keep you logged in, and collect analytics. You can manage or disable cookies via your browser settings.
7. Your Rights (UK & GDPR Compliance)
As a UK resident, you have the right to:
Access, correct, or delete your personal data
Request restriction or object to data processing
Withdraw consent for marketing emails at any time
File a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at info@irongenix.co.uk.
8. Data Retention
We retain your information as long as needed to fulfill orders, comply with legal obligations, and improve user experience. You can request account deletion at any time.
9. Third-Party Links
Our site may contain links to third-party websites. We’re not responsible for their privacy practices, so please review their policies separately.
10. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in law or our practices. All updates will be posted on this page with a new effective date.
11.
Contact Us
For any privacy-related questions, contact:
Iron Genix Support Team
📧 Email: info@irongenix.co.uk
🌐 Website: www.irongenix.co.uk